PLEASE READ OUR CANCELLATIONS & REFUNDS POLICIES IN ITS ENTIRETY.
We assume, that you — as a well-informed consumer – are reviewing the following information before booking. Additionally, we are aware that this information may differ from that of most travel companies; this is because the service we provide is just as unique and therefore requires a different level of responsibility from the consumer.
ALL PAYMENTS ARE NONREFUNDABLE AND NON-TRANSFERABLE. *
Including late, extension, convenience and final payment Fees. NO EXCEPTIONS.
If you need to cancel for any reason, we suggest that you research 3rd party travel insurance companies, to protect your travel plans . We do not offer 3rd party insurance.
If travel plans change due to ACTS OF GOD, VENUE or TIME Change in location of main event AND you are current on your payments ( not in cancellation) Then, like most airlines, we will issue Travel Vouchers that you may use at a later time.
If you are in or facing cancellation, no vouchers are provided for any reason listed above.
Our voucher program is similar to voucher programs often found through major airlines. Our vouchers are valid for up to one year. They can be used toward another event (even if the event takes places in another year, ask for details if this is your issue). We offer our vouchers to those who qualify via email.
WHY IS MY PAYMENT NON-REFUNDABLE?
We are providing you with a service. This means:
- We take packages out of inventory, in good faith, on a lay-a-way basis.
- We create VIP GROUP LINKS so that you can take advantage of the affordability aspect of a payment plan
- We provide a convenience of having everyone in your party use their own credit/debits cards
- We provide package details clearly and concisely, so that everyone will know what is required of them, without ambiguity
Our vendor(s) — hotels, promoters, excursion companies, etc. — require upfront commitments that we have to adhere to. When we offer a package to you we have to ensure, through good-faith payments, that you will attend the events. This is the only way our vendors will take us seriously. That said, all sales are final once you decide to go on the trip.